We all know that Dubai is a shopping paradise for shopping lovers; you can shop for any luxury brand and traditional souvenirs. Shopping in Dubai is generally more profitable for tourists; they generally take advantage of the Value Added Tax (VAT) system. Under this system, you will get 5% back at the time of leaving the UAE. Doesn’t it sound interesting? We bet that it does, and if you were not aware of this before, then you are on the right page.
Do you have any idea about how to claim a refund under VAT at Dubai Airport? No? Don’t fret; we have the ideal guide right here for you. Before you plan your Dubai trip, learn about the step-by-step guide to avail a refund.
Eligibility for VAT Refund
Verify your eligibility before beginning the process:
- You have to be a visitor (citizens and residents of the UAE are not eligible).
- You have to buy from a tax-free registered retailer (look for the “Tax-Free” logo).
- AED 250 is the minimum amount spent on each receipt (from the same store on the same day).
- Original invoices and receipts must be shown, and the goods must depart the UAE within ninety days of purchase.
Note: Certain items are not eligible for a refund, such as vehicles, tobacco, and consumables (food, beverages).
Steps to Avail VAT Refund
Step 1: Purchase from Participating Tax-Free Stores
Look for the “Tax-Free” logo before purchasing because not all retailers provide VAT refunds. The program includes participation from well-known retailers such as Dubai Mall, Mall of the Emirates, and Ibn Battuta Mall.
Expert Advice: Save all of your receipts; you’ll need them later!
Step 2: Request a Tax-Free Form from the Shop
Ask the cashier for a tax-free invoice when you make a purchase. They will give you a Planet Tax-Free form, which is used by the company that handles VAT refunds in Dubai.
Important: Make sure the form contains your passport information accurately.
Step 3: Prepare Your Purchases for Inspection by Customs
- Make sure your passport, receipts, and purchased items are ready before you check in for your flight.
- Have you checked your bags? Before dropping off your bags, stop by the VAT refund counter.
- Hand Baggage? After immigration, proceed to the VAT refund counter.
Step 4: Proceed to the Planet Payment Refund Counter.
Find the Planet Payment kiosks in Terminals 1, 2, and 3 of Dubai Airport. You can verify your refund here:
- Use a self-service kiosk to scan your receipts.
- If asked, go to the customs desk so they can inspect the goods.
- Your tax-free form will be stamped once it has been approved.
Places:
- Terminal 1: Close to the check-in desks (before immigration)
- Terminal 3: Close to Emirates check-in (before immigration) and Gates B and C after security
- Terminal 2: Close to the check-in area
Step 5: Select Your Method of Refund
Once authorized, you can pick up your reimbursement in:
- Cash (AED): Available at the Planet Payment counter (small fee applies).
- Credit Card: Refunds are processed within 7–10 days.
- Alipay/WeChat Pay: For Chinese travelers (immediate reimbursement).
Pro Tip: For quicker processing if you’re pressed for time, use the self-service kiosk!
Necessary Tips for Smooth VAT Refund
To ensure a smooth VAT refunding procedure, you must go through the following tips:
- You must arrive at least 3 hours before your flight to finish the VAT refunding process timely.
- After the purchase, do not put the goods to use immediately; keep them unused as the customs officers might check them during the VAT refund.
- Combine the receipts from the same store to meet the eligibility criteria of an AED 250 purchase.
- A few stores in Dubai provide e-invoices; do ensure that those receipts will be valid for a refund.
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What if one forgets to claim the refund?
Several instances have occurred where the tourists forgot to undergo the VAT refund claim. To handle situations like this, the government offers two alternatives. Given below are the said solutions:
- Use the online Planet Payment website within 90 days to claim a refund.
- You can claim your VAT refund at the UAE exchange office if you are still in Dubai City.
Final Thoughts!
Tourists can recover a portion of their shopping costs in Dubai by claiming a VAT refund, particularly for expensive purchases. You can guarantee a hassle-free and seamless experience at Dubai Airport by adhering to this guide. Don’t forget to verify your receipts, provide the necessary paperwork, and select the refund option that suits you best. You’ll be well on your way to getting the most out of your shopping trip to Dubai if you keep these pointers in mind!
